RETAILER REPRIMANDED OVER WORMING CLAIMS


28th February, 2017.

A retailer has been told to stop marketing diatomaceous earth based products for use as animal wormers.

The Veterinary Medicines Directorate (VMD) issued the instruction in an improvement notice to Diatom Retail Limited this week.

The government agency warned the Leicester based retailer that promoting diatomaceous earth based products as a wormer was contrary to the Veterinary Medicines Regulations (VMR).

Diatom Retail was told to remove from its marketing material all medicinal claims identified by VMD.

The retailer must also confirm in writing that no further attempts will be made to market its products for the purpose of worming animals without proper authorisation.

Diatom Retail advertises diatomaceous earth based products for pets, horses and humans. The company describes itself as the largest retail and trade distributor of diatomaceous earth in the UK and Europe.

According to Wikipedia, diatomaceous earth is an easily crumbled rock made from the fossilised remains of hard-shelled algae known as diatoms.



DRINKING AT WORK: IS IT LAST ORDERS?


28th February, 2017.

As some City bankers face a 9 to 5 drinking ban, should you too be calling time on your employees’ alcohol consumption? And can you do so legally? Paul Kelly has the answers...

Given its reputation for excess, perhaps we shouldn’t be shocked by yet another alcohol-related news story emanating from the City of London.

But this time, far from being depressing news about the bad behaviour of fat cat bankers, the issue causing shockwaves is the decision by Lloyds of London to ban its staff from drinking alcohol between the hours of 9am and 5pm.

The rule has been introduced as a response to the significant number of alcohol-related disciplinary issues which Lloyds claims it regularly faces. Lloyds suggests alcohol was a relevant factor in around half of the grievance and disciplinary issues it has dealt with over the last two years - and clearly feels it has a legitimate business objective in introducing this policy.

Lloyds employees – the new rule doesn’t affect self-employed brokers and underwriters - could now find themselves being disciplined and sacked for gross misconduct if they are caught partaking of what many perceive as the tradition (if not the enshrined right!) of City workers to have a ‘refreshing beverage’ at lunchtime.

Many observers hail this a step in the right direction - and simply part of a move towards a more responsible financial industry which has historically been plagued with tales of alcoholic excess.

But others see it as unnecessary totalitarian action - the argument being that City workers should (and can) be trusted to drink responsibly without the need for employers to impose draconian restrictions.

Whatever the rights and wrongs of Lloyds’ decision to ban daytime drinking, it does raise an interesting question: How far can an employer can go to prevent employees consuming alcohol during working hours?

The answer is simple. Lloyds is well within its rights in imposing this ban, no matter how disgruntled its staff may feel.

However, any major policy changes (regardless of their nature) need to be carefully thought through before they are implemented. For example, might a policy have an unintended – but detrimental - effect on a particular section of its workforce connected with protected characteristics such as sex, race, religion, age, and so on.

At risk of taking an extreme view, might an inflexible “no exceptions” ban on the consumption of alcohol during the day be said to disadvantage Christian employees wishing to be free to take communion during their lunch hour?

The most important issue for Lloyds is to ensure that this policy is enforced in an even-handed manner. With such an historic and ingrained drinking culture existing within the City of London, any transgressions of the new ban must be dealt with swiftly, fairly and, above all, consistently.

If Lloyds was to turn a blind eye to one employee’s transgression, but decided to discipline (and perhaps dismiss) as a response to the transgression of another, it would open itself up to a potential claim for unfair dismissal on the grounds of inconsistent treatment.

• If you have questions as to how a drinking ban, or any similar ban, can affect your workplace you can email Paul Kelly at Blacks Solicitors on pkelly@lawblacks.com



SALES MANAGER APPOINTED FOR THE SOUTH-WEST


27th February, 2017.

Spillers has appointed Amy Rogers as regional sales manager for the south-west.

Amy joins the feed company after three years with Mole Valley Farmers. She worked on the retailer’s customer services team, then as company trainer.

A Devon farmer’s daughter, Amy learnt to ride aged five on a pony that had come straight off the moor. She went on to join the Pony Club, has show jumped and evented.

Nowadays Amy enjoys training youngsters and ex-racehorses.

Of her new job with Spillers, Amy said: “It’s an exciting opportunity for me to develop the south-west. I’m looking forward to building mutual and beneficial working relationships with all my clients.”



CHOSEN CHARITY NAMED


24th February, 2017.

BETA International has named Bransby Horses its chosen charity for 2018.

The Lincolnshire-based equine welfare charity will enjoy a high profile at next year’s show with an information stand and session in The Hub.

“We’ve been rescuing, rehabilitating, rehoming and providing sanctuary care for five decades, helping thousands of equines,” said the charity’s chief executive officer Jo Snell.

“As we celebrate our 50th anniversary in 2018, BETA International will provide us with an excellent opportunity to build links in the corporate sector.”

BETA International organiser Claire Thomas added: “Bransby Horses is renowned for the tremendous service it offers to equines in need and we are extremely pleased that Jo and her team have accepted our invitation to come on board.

“As our chosen charity, Bransby Horses will be able to showcase its crucial work and engage with influential members of the trade. We are really looking forward to working with them over the coming months.”

• BETA International 2018 is at the NEC, Birmingham on 21 – 23 January. Find out more at www.beta-int.com



SALES TEAM BOOSTED AT ETN


21st February, 2017.

Beth Crow has joined the team at Equestrian Trade News (ETN).

She will be working alongside advertising sales manager Nicki Lewis.

Beth has already met many people in the trade via her work on ETN’s sister publication British Equestrian Directories and at BETA International.

A life-long rider, Beth has her own horse which she competes.

“ETN is held in high regard, so I feel privileged to be joining the team,” she said. “I’m bursting with fresh ideas which I’m keen to share with readers and advertisers.”

Beth can be contacted on tel 01937 582111 or info@equestriantradenews.com



SADDLER HONOURED BY HIS PEERS


21st February, 2017.

Laurence Pearman has been awarded a Fellowship of the Society of Master Saddlers (SMS).

The presentation was made by HRH The Princess Royal at a gathering for the society’s National Saddlery Competition at Saddlers’ Hall in London earlier this month.

The owner of Cirencester Saddlery, Laurence was SMS president in 2004 and 2012.

He is a Liveryman of the Saddlers’ Company, chairman of the SMS south-west region and sits on many committees to help develop saddlery and saddle fitting.

“Laurence is a great supporter of apprenticeships having trained many of them over the years,” said the society’s chief executive Hazel Morley.

“He regularly lectures and assesses for the society’s saddle fitting course as well as assisting with the saddlery skill assessments and flocking qualification.”

Laurence said his Fellowship was “a very special honour to receive. I knew absolutely nothing about it. The award was a very well-kept secret and is just brilliant.”



FOOTWEAR BRAND MAKES NEW APPOINTMENT


21st February, 2017.

Ariat Europe has appointed James Wilson as vice president of sales and marketing for Europe, the Middle East and Africa.

His previous job was general manager at 2XU, an Australian technical sports brand.

Over 20 years, James has worked with Hunter, Lacoste Chaussures and Canterbury of New Zealand.

“I’m delighted to have joined Ariat - a brand I’ve admired for many years,” said James who lives in rural Derbyshire.



DEAL SIGNED BY BETA INTERNATIONAL AND NEC UNTIL 2020


20th February, 2017.

BETA International has agreed with the NEC that the show will continue at the Birmingham venue until at least 2020.

The show organisers have also announced dates for the next three years’ shows.

• BETA International 2018 - 21-23 January
• BETA International 2019 - 20-22 January
• BETA International 2020 - 19-21 January

BETA International moved to the NEC, Britain’s best known exhibition complex, in 1995. It was previously held at Sandown Park and before that travelled around the country.

“Many global players in our industry plan their new launches and initiatives around BETA International,” said show organiser Claire Thomas.

“So I’m sure our exhibitors and visitors alike will find it helpful to get these dates into their diaries as soon as possible.”

ETN is the official media partner of BETA International. Find out more at www.beta-int.com



EASY PAYMENTS AND EARLY BIRD DISCOUNTS FOR COMPANIES BOOKING BETA INTERNATIONAL 2018


14th February, 2017.

Staggered payment plans and early commitment discounts add up to significant savings for companies booking to exhibit at BETA International 2018.

Together with a prompt payment scheme, the offers provide a handy rebate of up to 7.5% of stand costs – as well as easing exhibitors’ cashflow.

The opportunity to pay for stands by direct debit over eight months was introduced as an easy payment option. BETA International organisers report that many more exhibitors are taking advantage ahead of the 2018 show.

To qualify for the early commitment discount and prompt payment rebate, stands should be booked by 3 March, deposits received by 22 September and the final payment made by 10 November.

“The discount and payment scheme offered is a great incentive for exhibitors to sign up for next year’s show. It’s another way in which we can show our support and commitment to the equestrian trade,” said Claire Thomas, BETA International organiser.

BETA International 2018 takes place on 21 – 23 January at the NEC, Birmingham.

For a full show prospectus or more information, contact James Palmer, telephone +44 (0)1937 582111 or email jamesp@beta-int.com

• Read all about last month’s BETA International in ETN February issue.



FLORIDA AND NOTTINGHAM RETAILERS SCOOP AWARDS


14th February, 2017.

Retailers from Florida and Nottingham have been named the first Charles Owen Helmet Fitter of the Month and runner-up.

The new initiative is designed to highlight helmet fitters around the world and their dedication to finding the perfect riding hat for every rider.

The Charles Owen Helmet Fitter of the Month for January is Charlie Morgan from Hadfield’s Saddlery in Royal Palm Beach, Florida.

Charlie enjoys working with the diverse array of customers who visit Hadfield’s. He credits store owner Cindy Hadfield for teaching him everything he knows about fitting during the ten years he’s worked there.

Charlie’s top tip? When it comes to finding the right fit, the helmet must be absolutely secure.

Runner up is Michelle Martin from The Ranch Store near Nottingham.

Michelle has been there since 2005 and earned a reputation as the hat fitting queen, said the judging team at Charles Owen.

Michelle’s top tip? Always be professionally fitted for a new helmet.



WHEN IT ALL GETS TOO MUCH…


13th February, 2017.

Stress in the workplace is often unavoidable. It’s how we deal with it in ourselves and others that counts, says Nick Steele.

A social style is the behaviours we exhibit when interacting with others. Being aware of your own social style can help you to develop better relationships, particularly at work.

It affects everything from the amount of eye contact we give, to our facial expressions and body language such as gesturing. It also affects how we behave in different situations, such as our response to stress in the workplace.

The analytical psychologist Carl Jung identified the four social styles by defining how we react to the world around us in terms of our energy (introversion and extraversion) and how we approach tasks (thinking and feeling).

Many different ways to describe them have been developed since Jung’s original work, including using the four colours and the descriptors Driver, Expressive, Amiable and Analytical.



Understanding how people display these styles allows us to identify if they are experiencing stress - and what level of stress they are experiencing by the behaviours they display.

To use the four colours tool to best advantage, we need to know what that style’s ‘good-day’ and ‘bad-day’ behaviours are like:

Drivers tend to be fiery, passionate, bold and extroverted. They can also be competitive, talkative and courageous. Drivers are direct communicators. On a bad-day they will be aggressive, insensitive, won’t listen and will push others too hard.

Expressive personalities tend to be enthusiastic, bright, creative, flamboyant, involved and also extroverted. Expressives are friendly and sociable. On a bad-day they lose focus, become totally disorganised, be indiscrete and become emotional.

Amiable personalities tend to be earthy, caring, compassionate, quiet, observant, thoughtful and introverted. Amiables are considerate and caring. On a bad-day they become stubborn, take everything personally, totally withdraw and be unable to make a decision.

Analytical personalities tend to be accurate, precise, methodical, careful, deliberate, intimate, reserved and are also introverted. Analyticals like to be thorough and well prepared. On a bad-day they become paralysed by analysis, demand too much information, are critical and insensitive.

Everybody exhibits qualities of all four categories, although we tend to have preferences and so may exhibit more behavioural traits from one or two of the styles over the others.

Jung described us as having two social styles; the first is the mask we put on at work and the second is the real us.

Think about this for a moment and you will start to appreciate what your social style is like at home and how you flex it for the workplace. It’s important to consider this because the process of stress will cause us to let that mask slip! Think of the times you’ve seen people behave completely out of character when under stress.
Jung also described four levels of stress which we need to consider when identifying and supporting a colleague with stress:

Level One: This level represents no stress, or rather stress that doesn’t cause us to change the good-day behaviours of our social style preference. At this level we see colleagues demonstrating good-day behaviours.

Level Two: Jung described this level as over-extending the natural strengths of our social style. So at this level of stress we will only be demonstrating the bad-day behaviours of our social style preference.

Level Three: This is where the mask slips. Jung described this level as the point where we ‘leak the truth’ and reveal our true social style preference. Thinking about it in terms of the social styles, it may look much like level two, but the behaviours may be more intense, or we may see some of the bad-day behaviours of a different social style emerge. Normally, if it’s new behaviour, it will be from a social style adjacent to the normal style on the circle diagram.

Level Four: This is the top level of stress and hopefully one that we only experience in extreme circumstances. At this level we ‘flip’ - literally. We demonstrate the bad-day behaviours of the social style opposite us on the circle: Drivers demonstrate Amiable, Analyticals demonstrate Expressive, and so on. Have you experienced or observed this? I have when I was moving to a different part of the country with work. My style preference is Driver yet the situation caused me to feel completely out of control and I found myself in tears one evening. I’d flipped.

So how do we support a colleague in stress? Each of the social styles needs a different approach:

Social style How to help
Directors Let them lead
Expressives Let them talk and share their feelings
Amiables Give them space and praise
Analyticals Give them time to analyse and study


Now that we understand how different social styles behave at different levels of stress, we can observe our colleagues and form plans to support them better in the most effective way.

About the author

Nick Steele, national consulting manager at Zoetis, delivers business improvement to veterinary practices across the UK. He is a regular speaker at major veterinary events and CPD meetings.

Nick holds an honours degree in molecular genetics. In 2011, he completed his Chartered Institute of Personnel & Development (CIPD) certificate in learning and development. Nick is also an accredited coach and practitioner in personality profiling.

• This article first appeared in ETN January 2017.



BUSINESS DEVELOPMENT MANAGER JOINS WHOLESALER


13th February, 2017.

Marylise Silk has joined wholesaler Trilanco as business development manager.

Marylise has freelanced for various equestrian companies for a number of years.

Her new job involves working across a number of different areas at Trilanco.

“Our business is in a very exciting stage of growth, and having someone on board to help drive our development forward is a valuable asset,” said managing director Martin Balmer.

“Not only is Marylise’s appointment good for us and our own brands, it’ll also help to ensure we remain as leaders in the field by stocking new and innovative products from other brands, so our customers can get even more from one place.”

Trilanco recently relocated to its purpose-built £7 million headquarters in Lancashire.



SHOP FITTINGS BOOM BODES WELL FOR BRICKS AND MORTAR RETAILERS


7th February, 2017.

Bricks and mortar retailers are feeling sufficiently confident to invest in their stores.

The Shop and Display Equipment Association (SDEA) - Europe’s leading retail display trade organisation – says its members are enjoying increases in sales which look set to continue during 2017.

Around two in three suppliers of merchandising equipment reported an increase in sales over the past six months, according to SDEA’s latest research.

And of those the average was a healthy 17% rise.

Just 28% recorded an average decline in sales with 8% remaining unchanged.

Asked to compare sales during the past six months with the same period in 2016, a substantial 48% reported an increase with 18% being the average rise.

There was also a positive outlook from providers of shop equipment. Asked to forecast sales’ prospects over the next six months, the majority expect to see a rise.

“Despite a rise in supplier prices, which has been well reported since the devaluation of Sterling and Brexit, the industry remains relatively buoyant,” said SDEA director Antony Behiels.



IRISH APPOINTMENT FOR DISTRIBUTOR


7th February, 2017.

Shane Broughal has joined distributor Zebra Products as a sales agent in Ireland.

He will be selling the Fleck, Sprenger, Veredus, and Uvex brands.

An equine science graduate, Shane has previously worked for Juddmonte Farms in Kentucky and for trainer Aidan O'Brien in Tipperary.

“I strive to provide a high quality of service and a range of premium equestrian brands to my network of retailers throughout Ireland,” he said.



BREXIT’S IMPACT ON INDUSTRY TO BE DEBATED AT FORUM


6th February, 2017.

The impact of Brexit on the horse industry will be debated at next month’s National Equine Forum (NEF).

Key figures from the equestrian world will join government officials and vets at the 25th NEF on Thursday, 2 March at the Institution of Mechanical Engineers, London.

Eminent speakers will also consider how saddlery and bits affect horses’ welfare and management.

Tickets are available to members of the equestrian trade (see below).

Other presentations cover the equine database, the UK Thoroughbred Health Network and equine welfare.

The National Equine Forum brings together representatives from every strata of the equestrian industry for friendly, non-partisan debate.

The aim is to inform, educate and help the industry to speak with the united strength of one voice on topical matters affecting the current and future management and wellbeing of the horse.

The morning session on the horse industry, government and policy will commence with the Defra view from Lord Gardiner, Parliamentary Under Secretary of State for Rural Affairs and Biosecurity.

Stewart Everett, from the Equine Register will follow with an update on the Central Equine Database.

What might EU exit mean for the horse industry will be the focus for a potentially lively panel discussion between policy, sport, racing and trade representatives, chaired by Roly Owers, chief executive of World Horse Welfare.

Dr Tim Parkin senior lecturer in equine clinical sciences at the University of Glasgow School of Veterinary Medicine, will present the Memorial Lecture on the role of the Thoroughbred Health Network (THN) in the UK. These lectures are given each year and link to past winners of the Sir Colin Spedding Award.

The afternoon includes a themed session entitled Tack: an anatomical perspective.

Dr Sue Dyson, head of clinical orthopaedics at the Animal Health Trust centre for equine studies will discuss tack fit and its impact on the horse.

Then Dr Caroline Benoist, manager of research and education at Neue Schule, will look at bitting and the welfare and comfort of the horse.

The afternoon will also feature Lynn Petersen, chief executive of the British Horse Society speaking about the organisation’s new educational programme Changing Lives through Horses.

The NEF is organised by a committee reflecting various sectors of the equestrian industry. Its president is HRH The Princess Royal.

The forum is sponsored by Bedmax, the Blue Cross, British Equestrian Federation, British Equestrian Trade Association, British Equine Veterinary Association, British Horse Society, British Horseracing Authority, Bulley Davey, Craig Payne Photography, Dodson & Horrell, Donkey Sanctuary, Hadlow College, the Horse Trust, the Horserace Betting Levy Board, Jeffress Scholarship Trust, NFU Mutual Insurance, Redwings, Weatherbys and World Horse Welfare.

Tickets are available to equestrian trade delegates and equestrian professionals at a cost of £100 per person, which includes lunch and refreshments throughout the day.

To apply or to find out about becoming a Friend of the Forum, contact the hon secretary, Mary Martin at mary.martin@nationalequineforum.com

For further information on the NEF visit http://www.nationalequineforum.com



BUSINESSES URGED TO NOMINATE TOP SQPs


6th February, 2017.

Nominations have opened for the 2017 Virbac 3D Worming Equine SQP of the Year.

Designed to highlight the hard work and dedication of equine SQPs, the award recognises those who go the extra mile to give good advice to customers on all aspects of worming.

The winner will enjoy a luxury Horse of the Year Show (HOYS) experience including overnight accommodation, evening hospitality and a presentation champagne reception.

The victorious SQP and the business with which they are associated can also expect substantial publicity, says Virbac.

SQPs [suitably qualified persons] are trained to provide animal health advice as well as being qualified to prescribe and supply certain categories of animal medicines including wormers.

Nominations for the 2017 Virbac 3D Worming SQP of the Year can be made at www.3dworming.co.uk



DIGITAL TAX IS COMING SOON


1st February, 2017.

Details of how businesses and the self-employed will be affected by a new digitised tax system were unveiled yesterday (31 January).

HMRC says its flagship Making Tax Digital project will help millions of businesses get their tax bills right first time, without the need for an annual tax return.

The launch of the new system follows an eight month consultation with more than 3,000 businesses and agents.

Alongside draft legislation, HMRC has confirmed that under Making Tax Digital:

• Businesses will be able to continue to use spreadsheets to record receipts and expenditure, which they can then link to software to automatically generate and send their updates to HMRC. This was requested by a wide range of stakeholders, particularly small businesses and the Treasury Select Committee.

• Free software will be available to the majority of the smallest businesses.

• Businesses that cannot go digital will not be required to do so.

• All self-employed businesses and landlords with a turnover under £10,000 a year will not have to keep their records digitally or make quarterly updates, but can do so if they wish.

• The option to account for income and expenditure on a simple ‘cash in, cash out’ basis will be extended, helping an extra 2.5 million self-employed businesses and unincorporated landlords.

• Charities will not have to keep their records digitally or make quarterly updates.

• There will be 12 months’ grace to become familiar with the changes before any late submission penalties will be applied. HMRC will also consult again in the spring on a new penalty model.

• HMRC will pilot these digital systems with hundreds of thousands of businesses before rolling them out to ensure the software is user friendly, and to give businesses and landlords time to prepare and adapt.

Under HMRC’s plans to move recording and paying tax online, most businesses, self-employed people and landlords will be able to keep track of their tax affairs digitally and update HMRC quarterly by 2020.

The move is part of the government’s aim to make the annual tax return a thing of the past for millions of people and businesses.

Said Jim Harra of HMRC: “We know that the majority of businesses want to get their tax right first time, but the latest tax gap figures show that too many find this hard, with more than £8 billion a year lost in tax as a result of avoidable taxpayer error by small businesses.

“Making Tax Digital will help businesses to get their tax right first time; it will help reduce the likelihood of errors, lower the chance of unwelcome compliance checks and give them greater certainty that they are getting things right.”