WRONG WORMER USED BY ONE IN THREE HORSE OWNERS


31st October, 2016.

Almost a third of owners are using the wrong wormer, or one to which there is widespread resistance, when they treat their horses for encysted small redworm.

The new findings from the 2016 National Equine Health Survey (NEHS) confirm that misunderstanding about worming remains commonplace, say experts at animal health company Zoetis.

Severe infestations of encysted small redworm larvae can lead to fatal disease. Every horse should be treated for them in November or December.

Treatment should be regardless of the results of faecal worm egg counts as these tests do not show the presence of encysted small redworm.2

More than 77% of respondents to this year’s NEHS intended to treat their horse for encysted small redworm. But of the 89% of respondents who could remember what they used, only 68% of these actually used an effective product.

The remaining 32% used a product not indicated to treat for the encysted larval stages of these parasites or used a product for which there is widespread evidence of resistance.

The survey also showed that 68.4% of those who specified how they treated for encysted small redworm had correctly used moxidectin either as solo therapy or in combination with praziquantel.

Just over 5% had used a five-day course of Fenbendazole, a product which is licensed but for which resistance has been widely documented.2

However, of the remainder, 19% had used ivermectin and 7.5% had used other products, none of which are licensed or effective against encysted small redworm.

Encysted small redworm kills horses every year, particularly young animals or those with an incorrect worming regime,” said Wendy Talbot, vet at Zoetis.

She recommended owners needing more information should speak to their vet or SQP (suitably qualified person).

References: 1NEHS The National Equine Health Survey, conducted by the Blue Cross and supported by Zoetis, was completed by 5635 horse owners and keepers in May 2016, with records returned for 16,751 horses. The survey contained questions on general horse health, care and management and was validated by Professor Josh Slater of the Royal Veterinary College. 2Matthews (2008) Equine Veterinary Education, p 552-560.



NEW REP FOR SCOTLAND AND THE NORTH


31st October, 2016.

Becky Washington has joined distributor Westgate EFI (WEFI) as area rep for the north and Scotland.

She previously spent more than four years working for Carr & Day & Martin.

Becky has been involved with horses since she was seven and has experience in the pet and equestrian trades.

“I’m really looking forward to representing WEFI, getting back to my equestrian roots and meeting customers old and new,” she said.



RETAILER IS AWARD WINNING AMBASSADOR


27th October, 2016.

An award celebrating outstanding women retailers has gone to equestrian businesswoman Kathryn Jaquet.

The managing director of Milton Keynes based R B Equestrian has become one of 12 Worldpay Everywoman in Retail ambassadors.

She was named alongside retail gurus from the likes of Asda, Superdrug, Argos and SpecSavers at a London ceremony.

Find out more about Kathryn in ETN November issue.



SALES REPS TO BE REWARDED


27th October, 2016.

Retailers are urged to nominate their favourite sales rep for a 2017 British Equestrian Trade Association (BETA) Business Award.

The Sales Representative of the Year award, sponsored by recruitment specialist Equine Careers, is open to employed and self-employed sales reps and agents.

Retailers and suppliers are invited to nominate those offering outstanding customer service.

Nominations close on 2 December.

This award is one of a series of 2017 BETA Business Awards, to be presented at the BETA Gala Dinner on 22 January. See the October issue of ETN for more details.

Nominations can be made at www.beta-uk.org or by email to laurac@beta-int.com



SERIAL RETURNERS ARE EATING INTO RETAILERS’ PROFITS


27th October, 2016.

Consumer demand for free and easy returns when shopping online is eating into retailers’ profits, according to new research from Barclaycard.

The speed and convenience with which purchases can be made and returned has created the ‘serial returner’ - shoppers who regularly order more than they need with no intention of keeping every item.

Three in ten shoppers deliberately over-purchase and subsequently return unwanted items, according to the credit card company.

While one in five admit to ordering multiple versions of the same item to make up their mind at home.

A retailer’s returns policy is also considered as part of the purchasing decision for six in ten consumers. And almost half of these would not order an item if they had to fund the cost of sending it back.

Web-based retailers are caught between trying to attract customers and remaining competitive while also ensuring they protect their bottom line, researchers concluded.

Just over half of all retailers said that dealing with returns has a negative impact on the day-to-day running of their business, leaving many with no choice but to find another way to recover the cost incurred.

A third of online retailers offer free returns but offset the balance by charging for delivery, while one in five increase the price of items to cover the cost of returns.

Meanwhile 20% of bricks and mortar retailers choose not to sell online because they are concerned about the costs of managing the delivery and returns process.

Serial returners said they would send back fewer purchases if clothing and shoe sizes were standardised.

Many also said they are less likely to over-order when technology is available to help them better visualise an item when shopping online.

“Today’s time-pressed shopper expects the process to be fast, easy and free – and that applies to both buying goods as well as returning them,” said Sharon Manikon of Barclaycard.

“Faced with more choice than ever before, it’s hardly surprising that this new breed of online shopper – the serial returner – is starting to emerge.

“Online spending will continue to rise and the need to keep pace with customer demands presents a dilemma for businesses needing to protect their bottom line.

“Fortunately there is light at the end of the tunnel with many ways retailers can streamline the returns process. From developing universal sizing to offering virtual dressing rooms, the key for today’s businesses is to determine which innovations work best for them – while ensuring they don’t lose out to their more savvy competition.”



SADDLE FITTERS ANNOUNCE ACTION PLAN


27th October, 2016.

The cross-industry Saddle Fitting Steering Group – set up to look at education, training and qualifications for saddle fitters – has had its first meeting.

It was chaired by the clerk to the Worshipful Company of Saddlers, Philip Napier OBE.

Delegates left Saddlers’ Hall in London having agreed a broad plan of action.

Member bodies attending were the British Equestrian Trade Association (BETA), British Horse Society (BHS), Society of Master Saddlers (SMS), Master Saddle Fitting Consultants (MSFC) Society and the Saddle Research Trust (SRT).

Walsall saddle manufacturing was represented; while Dr Jane Nixon, honorary veterinary consultant to the group, was also present.

The next meeting of the Saddle Fitting Steering Group is scheduled for March 2017.

• Read the full story in the November issue of ETN.


BOTTOM LINE IS CONFERENCE THEME


18th October, 2016.

Top speakers will discuss The Bottom Line at next month’s 2016 BETA Conference.

The open-to-all event is on 7 November at the Woodland Grange Hotel, near Coventry, Warwickshire. Tickets must be pre-booked.

A panel of experts will focus on finance, intellectual property, the economy and branding. The day’s agenda also features lively debate, lunch and networking opportunities.

Speakers include parliamentary lobbyist John Arnold, Ray Armes, founder and CEO of brand specialist Touch of Mojo, Nellie Jackson of Birketts, Danielle Olding of From the Neck Up, performance manager at the British Equestrian Federation Dan Hughes, Caroline Garrow of SEIB Insurance Brokers, and Matthew Osbourne of Armstrong Watson.

The conference is open to BETA members and non-members, with ticket prices frozen from last year.

Overnight stays with three-course dinner are available.

Costs are:

* Conference (day only) £45 plus VAT for BETA members, £75 plus VAT for non-members.

* Conference plus overnight stay with room and three-course dinner, single occupancy for BETA member £105 plus VAT, non-member £140 plus VAT, double/twin for BETA member £99 plus VAT per person, non-member £120 plus VAT per person.

For details, contact Laura Clegg at BETA email laurac@beta-int.com


HIGH STREET BANKS “FAILING” SMALL FIRMS


18th October, 2016.

High street banks are failing small businesses by continuing to close branches, says the Federation of Small Businesses (FSB).

In the last 25 years, the total size of the branch network has halved.

It now stands at just over 8,000 branches and is set to halve again in the next ten years, according to the latest FSB survey.

This trend is stifling small businesses’ access to banking which in turn is damaging productivity, claims the organisation.

“The rapid pace of bank branch closures across the UK presents some very real and tough challenges for small businesses,” says Mike Cherry, FSB chairman.

“They highly value the face-to-face interaction they receive in-branch, particularly when making complex financial transactions, with staff who often have a greater understanding of their business and the local economy.

“In addition, many [small firms] deal heavily in cash and cheques and need access to over-the-counter banking facilities on a regular basis.”

While 94% of small firms use internet banking, unreliable broadband connectivity, and a lack of confidence in using digital services can make this difficult for some.

The FSB is calling on Government and the banking sector to improve small business awareness and confidence in the Access to Banking Protocol.

The Protocol, put in place in March 2015, was designed to ensure that customers were offered alternative ways of banking in their local area, should a branch close down.


£750K INVESTMENT BY BEDDING MAKER


17th October, 2016.

Bedding manufacturer Bedmax has unveiled a £750,000 investment across its three UK production plants.

A new separator and dust extraction system will ensure all potentially harmful airborne dust and spores are removed from each bag of shavings.

Bedmax has also developed a new cooling system. Its shavings are heated to sterilising temperatures, then cooled to a moisture content that prevents hooves drying out.

“Bedding plays a crucial role in the health and well-being of stabled horses and this is our top priority,” said managing director Tim Smalley.

Bedmax has production plants in Northumberland, Hampshire and Nottinghamshire.


PARKING COMES COURTESY OF WHOLESALER


17th October, 2016.

Leading wholesaler Battles is to sponsor the complimentary visitor car parking at BETA International 2017.

The trade fair has exclusive use of the NEC, Birmingham’s North 5, 6 and 7 car parks.

The parking is a few minutes’ walk from the exhibition halls and on a free shuttle bus route operating every seven minutes.

BETA International visitors will be issued with Battles-branded tickets, which they should surrender before leaving the car parks.

“We appreciate that travelling to the show can be expensive, so we are delighted to sponsor the complimentary car parking as our way of giving back to the industry,” said Battles commercial manager Anna Clarke.

“This initiative is a great way for us to support our trade customers and the show itself. We know that it's the little things like having an easy-to-find, spacious place to park with no incurred charges that make such a big difference.”

BETA International organiser Claire Thomas added: “This popular visitor service is a tremendous asset to the trade fair and its visitors, allowing us to ensure that everyone enjoys a really positive BETA International experience.”

The agreement sees Lincoln-based Battles join fellow sponsors Charles Owen, Ekkia, Equestrian Trade News, Henson Franklyn, Hy, NAF, Shires Equestrian, Schockemöhle Sports, Toggi and main sponsor Neue Schule.

BETA International is the world’s leading trade exhibition for equestrian, country clothing, outdoor and pet products. The 2017 show will take place at the NEC, Birmingham, from 22 to 24 January.

Find out more at www.beta-int.com


COMPANY RAPPED FOR MISLEADING CLAIMS


11th October, 2016.

A supplements company has been reprimanded by the advertising watchdog for making misleading claims.

A riding instructor complained to the Advertising Standards Authority (ASA) about claims for Aviform Ltd’s joint supplement Suppleaze Gold on the company’s website and in its Horse & Hound advertisement.

The ASA agreed that Aviform’s implication that Suppleaze Gold would improve equine joint health due to its glucosamine HCL and chondroitin content was misleading.

Aviform has been told that the advertisements must not appear again in their current form – and to ensure suitably robust evidence is held to support efficacy claims for its products.

The full ruling can be found at https://www.asa.org.uk/Rulings


SUPPLEMENT SPECIALIST RENEWS SPARKLING SPONSORSHIP


10th October, 2016.

Equine supplement specialist NAF is set to pop the cork on another year of Champagne Bar sponsorship at BETA International 2017.

This sparkling feature is the perfect place for visitors to meet friends and business colleagues for a glass of bubbly in comfortable, relaxed surroundings.

“The sponsorship of the NAF Five Star Champagne Bar is the perfect opportunity for us to support BETA International once again,” said NAF sales and marketing director Linda Porter.

“We look forward to meeting customers, friends and business partners from the UK and overseas at this unique event in the equestrian business calendar – and to toasting another successful year.”

Trade fair organiser Claire Thomas added: “We are thrilled that NAF is to support the Champagne Bar for a second year and delighted that the company has chosen BETA International as the perfect platform to engage with the equestrian trade. It's great to have the NAF team back and we are really looking forward to working closely with them once again.”

NAF joins fellow sponsors Battles, Charles Owen, Ekkia, Equestrian Trade News, Henson Franklyn, Hy, Shires Equestrian, Schockemöhle Sports, Toggi and main sponsor Neue Schule.

BETA International is the world’s leading equestrian, country clothing, outdoor and pet products trade exhibition. The 2017 show takes place at the NEC, Birmingham, from 22 to 24 January.

Visitor entry is free on pre-registration at www.beta-int.com. For information about exhibiting, contact James Palmer, telephone +44 (0)1937 582111 or email jamesp@beta-int.com.

ETN is the official media partner of BETA International.


HORSEWARE ACQUIRES LOVESON AND FAL PRO


10th October, 2016.

Horseware has acquired the Loveson and Fal Pro brands from Tagg Equestrian.

Both labels have been household names in the UK equestrian rug market for many years.

Fal Pro has been licensed to an as yet unnamed third party who will be responsible for the brand, the product and all executions of Fal Pro.

Loveson is to become part of the Horseware stable but with distinct marketing to consumers.

“Loveson was set up in 1932 by the Loveday family and has been a much loved and trusted brand in the UK and other markets ever since then,” said Tom MacGuinness, managing director of Horseware.

“Acquiring this brand will allow Horseware to expand into other parts of the equestrian market which we do not currently serve.

“Although it will be an integral part of the Horseware family of brands, Loveson will be positioned separately in the consumer market and will not carry a reference to Horseware on any packaging or product.

“The intention is to preserve the heritage and market positioning of the Loveson brand whilst updating the imagery, branding and product offering. In this way we wish to maintain the Loveson consumer.”

• This story appears in the October issue of ETN.


RIDE-AWAY ACQUIRED BY DERBY HOUSE STABLE


5th October, 2016.

Yorkshire retailer Ride-Away has been sold by Pets at Home to become a stable-mate of Derby House.

The new owner of Ride-Away is Newtyle Nominees.

“We are pleased to acquire this well respected business and look forward to further developing its success,” said Martin Turley, managing director of Newtyle Nominees.

Mr Turley’s co-director at Newtyle Nominees is Nigel Cayzer.

Derby House was acquired from administrators in 2013 by Newtyle Trading Company, of which Mr Turley is now the sole director.

He told ETN that it is “business as usual” for Derby House and Ride-Away with both retail operations retaining their respective public facing branding.

Ride-Away will continue to trade from the store at Sutton-on-the-Forest, near York, as well as via its website. Derby House remains internet only.

Mr Turley said that discussions were underway with regards to the potential for joint buying from suppliers.

He also announced the appointment of Simon Taylor as e-commerce director. Simon previously worked for Comfy Quilts in Manchester.

Mr Turley did not disclose the sum paid by Newtyle Nominees for Ride-Away.

Martin Turley has been involved with the equestrian industry for more than 25 years. A former director of wholesaler Westgate, he owned Aquacats footwear which was manufactured in his factories in Scotland. He has since sold the factories.

Ride-Away was founded in 1980 by Stephen and Angela Clarke and sold to Pets at Home at the end of 2012.